Frequently Asked Questions
I'm already talking to ad reps from some of the companies in your
network - why wouldn't I just work with them directly?
That's certainly an option. But despite what you might be hearing
from those reps, no one site or ad network is going to give you
precisely the type of leads you're looking for, in the volume you
need, at the price you can pay. A lot of sites offer "guaranteed
performance" of one sort or another, but many will include leads
from outside your target profile (for example, international
inquiries - assuming you don't want them) towards that count.
Couldn't I just go to a big ad network like CNET and get the same
type of guaranteed performance?
Sure, but know that the most cost effective syndication programs
are those that utilize multiple vendors. When vendors are competing
head-to-head with other sites, 1) we're able to negotiate
better rates, and 2) the sites are more likely to aggressively
promote your content so you'll want to spend more with them next
quarter. Unfortunately, dealing with multiple vendors is a hassle,
but we take all that off your hands.
If I already have an active syndication program, can you manage
that for me also?
Yes, we can. As an agency, we receive discounts from many of our
media partners, so the cost of the media will probably be the same
either way. Plus we know how to negotiate the best possible rates
(and terms), we can advise you on the type of content you should
be posting, we'll monitor the program on your behalf (and troubleshoot
any issues), and we'll consolidate the lead flow from every vendor
in the program into one, single stream of inquiries.
This all sounds too good to be true. How does CDI make money on the
program?
First, we receive an agency discount on most media, and then add
an industry-standard commission to that cost. We also charge a fixed
management fee - typically between $5,000 and $10,000 depending
on the number of vendors involved and the number of leads you need.
There are additional charges for optional services like campaign
tracking, integration with your SFA/CRM system, and lead management
(scoring, qualification, nurturing).
But if I need to keep my Cost Per "Good" Lead (CPL) under $100, for
example, how can I do that if you're charging me these fees?
Two things to consider: 1) you can choose to include the fees in
your calculations. Depending on the number of leads you're looking
to generate, it might be that we need to achieve a $75 CPL in order
to hit your target. That's OK - we love a challenge. 2) When
you deal directly with a vendor, the media isn't your only cost.
There's also the cost of your time to negotiate the terms, select
the content, develop the abstracts, coordinate placement, manage
the program, and troubleshoot the inevitable hiccups along the way.
How much is your time worth? Maybe our fees are a pretty good
investment.
We're a small company. What kind of budget do I need for White Paper
Connection?
Our minimum media spend is $10,000, not including management and
other fees (see above).
How do I know what kind of CPL to ask for? Can you meet any target
number I specify?
No, we can't. Our ability to meet your target cost depends on a
number of variables: the quality of your content, the currency of
the topic, your brand recognition, the profile (and size) of your
target audience, the stringency of your lead criteria, and the
volume of leads you're looking for. If we don't think we can meet
your target, we'll say so. Or in some cases, we'll do some preliminary
research and come back with what we think is a more realistic target.
We have some very specific criteria for companies we want to talk
to. Can you help us?
Probably, yes. We've deployed programs for clients who have qualifying
questions like:
I am considering/researching/deploying a [insert your category
here] initiative
We currently have [insert software/hardware necessary for
compatibility with your solution here] installed
Just know that the more criteria, and the more stringent the criteria,
the fewer leads you can expect to generate, and the more costly
those leads will be.
Do I get to choose the sites that I want my content to appear on?
If you have specific sites you want us to include in our research,
we're happy to do so. (Chances are we're talking to them already.)
But otherwise - no, our ability to negotiate the types of rates
we do depends on the flexibility to select the precise vendors who
can agree to your terms. In some case, you might never have heard
of some of the sites, but remember: they're guaranteeing you quality
leads at a fixed price, so what's the risk?
Will I know which sites are performing best?
You'll be able to track overall campaign performance, and how well
the different content assets are performing, but not performance
by site. Just know that we're motivated to generate the absolute
best performance for your program (so you'll continue to work with
us) - even to the point of shifting media spend between sites
once the program is online. Once you formally authorize the program,
you'll know which sites and ad networks will be hosting your content,
but withholding individual site performance data is our way of
protecting intellectual property - i.e. the knowledge that
comes from working on programs for other companies like yours.
OK, sounds good - what's the best way to start?
Just contact our business development department at 650-306-9060 or
info@connectdirect.com,
and be prepared to tell us:
- How many leads you're looking to generate.
- Your target timeframe
- Your lead criteria (ex: geography, company size)
- Your target Cost Per Lead
We'll take it from there.
I'm a publisher and I'd like our site to be part of your network.
Who do I contact?
Contact our media department at
media@connectdirect.com.