Connect Direct (CDI) is a small, successful, full-service agency that specializes in direct marketing for high-technology companies. We're a fast-paced, family-friendly company founded on a commitment to work/life balance. In 2005, we were named #22 on a list of the "Fastest-Growing Private Companies in Silicon Valley" by the Silicon Valley/San Jose Business Journal. If you want the excitement of working with some of high-tech's hottest companies while maintaining some semblance of a life, we're the place to be.

We're looking for a personable, self-motivated and detail-oriented individual to join our account team. The account executive leads the internal account support team to deliver highly effective direct marketing campaigns such as direct mail, broadcast, permission-based e-mail, content syndication, e-newsletters, SEM, SEO and more for a select group of our technology-focused, B2B clients. The account executive is also responsible for cultivating existing client relations and ensuring ongoing client satisfaction.

Hours are flexible - leading to full-time with benefits.

Responsibilities:

• Establishes immediate credibility with clients based on past successes and develops an acute understanding of their business, direct marketing requirements and ROI objectives
• Leads and communicates clearly with internal account support team and client to successfully execute programs based upon client objectives and to keep projects on track and within budget parameters
• Manages internal and external conflicting interests as they arise; seeks mutually beneficial problem resolution
• Cultivates existing client relations and ensures ongoing client satisfaction
• Working with the CDI business development team, identifies opportunities for continued business development and generates inside-sales activities within assigned client companies and potential prospect companies
• Helps drive the growth of the company through the development and establishment of successful and highly satisfied client relationships.

• 5+ years previous direct marketing/agency experience strongly preferred. Online experience a plus
• Excellent communication skills, both written and verbal
• Excellent organizational and project management skills
• Ability to manage multiple projects and multiple clients
• Ability to lead and manage client expectations and work effectively with internal account support team
• Ability to work effectively within predetermined budgets and project fees
• Enjoys working with different types of personalities and skill levels
• Excellent computer skills - proficient in Word, Excel, PowerPoint and familiar with project management software