August
1998
WHY NOT TO TARGET
THE DECISION-MAKER
Depending on the type of campaign you're planning, keep
in mind that the decision-maker isn't always the ideal
target audience for your mailer.
If you want the reader to send in $99 for a software
upgrade, then absolutely, you should target the person
able to make that decision. If you're generating leads
for a $10,000 software development tool, however, the
person who signs the check (a CIO or an MIS manager)
may not be your best choice.
Why? Because the decision-maker isn't always dealing
on a day-to-day basis with the problem you're offering
to help solve. And if it's not a problem to them, they
won't respond, period. Target your message to the highest
level at which the problem is understood. Don't worry
about reaching someone who can buy your product "on
the spot." Focus on generating qualified leads (a company
with the problem or need you can help solve), then let
your sales force take it from there.
Unconvinced? Next time you mail, segment the names within
individual lists into title categories (ex: software
developers vs. MIS managers, financial analysts vs.
CFOs). Then gauge which group responds better, and which
generates the most bonafide sales opportunities.