March
2000
USING DIRECT MAIL
TO BUILD TRADE SHOW TRAFFIC
Using direct mail to drive attendance at a trade show
booth is a challenge. Most successful direct marketing
campaigns rely on giving the recipient the opportunity
to respond immediately (to call an 800 number, for example,
or go to a Web site) but for a traffic builder to be
successful, the reader must make an immediate decision
to take an action (i.e., visit the booth) that
could be weeks away.
Here are some tips for maximizing the value of your
next pre-show campaign:
1. Don't send the mailer too soon.
Ideally, your campaign should reach the person's desk
at a time when the show is starting to loom on his or
her calendar. Mail it too soon, and the person will
dismiss it as something that's not of immediate concern.
As a rough guideline, try to have the mailer on the
person's desk two weeks prior to the show. (Delaying
the mailer also means you'll have access to a larger
list of pre-registered attendees.)
2. Give the audience a specific, tangible reason to
respond.
Believing that someone will remember your direct mail
piece long enough to make a beeline for your booth is
optimistic at best. Offer a specific, tangible incentive
for someone to stop by -- a free CD-ROM, or
a free t-shirt, for example. Better yet, require the
person to bring the mailer to the booth in order to
receive the item. That way, you'll know more precisely
whether or not the campaign had its intended effect.
3. Sell the booth, not the product.
Just as with any kind of invitation, your sole objective
should be getting people to the booth, period. Focus
not on how great your product or service or Web site
is, but why someone should come to your booth. Besides
special incentives (see #2, above), talk about
"exclusive hands-on demos", "experts available to answer
your toughest questions," "live, multimedia presentations",
"be the first to experience," etc.