November
2000
PROMOTING A WEB SEMINAR
The #1 mistake technology companies make when advertising
or promoting a Web seminar is that they sing the praises
of their product, service or Web site ad nauseam, and
forget to sell the event.
Whether print or online, keep in mind that your invitation
has one objective only - to get people to register
for the seminar. Don't load your copy with superlatives
about how wonderful your product is and then mention
the event as an afterthought. Even if your product sounds
like the best thing since sliced bread, if the reader
doesn't want to participate in the seminar, you've failed. Period.
Sell the benefits of your product only in the context
of the event. Rather than "our online service enables
you to cut procurement costs by 50 percent," say
"Register for our free Web event and you'll learn how
you can cut procurement costs by 50 percent." And
so on.
Secondly, be sure to provide enough detail. Because
campaigns often get designed long before the actual
seminar has taken shape, the agenda can end up as an
afterthought. Yet, the agenda will be a critical factor
for many prospects in determining whether they register
for the event.
If you're designing a print invitation, beef up your
agenda by doing more than listing times, speakers and
topics. Add bullets that describe what the reader will
learn in each session. (Remember, don't focus on the
benefits of the product or technology, but on the benefits
of the material to be presented.)
If you're promoting the event via e-mail or a newsletter
ad, you likely won't have the space for a complete agenda.
So make sure that when the reader links through to the
registration form, there's an option to view more detail
about the event, including an agenda, speaker bios,
and additional information about your company.
The sheer number of Web seminars mean that many companies
resort to promotions - drawings, free gifts, etc. -
in order to help drive registration. If you're concerned
that promotions may dilute lead quality, consider introducing
the offer only at the registration stage (on the splash
page, for example), limiting eligibility only to those
people who actually participate in the event, or choosing
a gift that suggests some minimum level of interest
(free product, for example, or a book on a related topic.)