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January 2002
JUST HOW GOOD DOES MY OFFER HAVE
TO BE?
These days, companies are eager to minimize the costs of creating
and distributing collateral - brochures, white papers, article
reprints, etc. - so when planning a lead generation campaign,
one of the first questions that clients ask is: "Just how good does
the offer have to be in order to get people to respond?"
The answer is: better than you think. Only a few short years ago,
successful campaigns required information offers that amounted to
little more than a brochure and a white paper. Nowadays, that kind
of offer is woefully insufficient, for two main reasons:
- the Web has made white papers and brochures so easily accessible
that a very simple information offer is likely to be perceived as
something the reader can download anonymously off your Web site.
Today's offers need to be unique and compelling in a way that
transcends the typical information that someone can find on the
average corporate site.
- face it: most prospects aren't in buying mode. In order to
attract the larger universe of prospects who may not perceive an
immediate need, but nonetheless are experiencing the pain that your
company can solve, you need to include content that delivers real
information on how to solve that problem, not just hype on what
makes your product or service so great.
The following is a recipe for a good information offer. Your
particular market may dictate variations, naturally, but this list
comprises a variety of information that seems to "cover the bases"
well and more importantly, is reflected in the success of recent
lead generation campaigns that utilized similar offers.
- A well-written, "business case"-type white paper, not necessarily
written by an independent third party, but one that focuses on a
particular solution, category or approach, rather than your specific
product or service. (For further discussion, see: http://www.connectdirect.com/tips/hs199912.html)
- Some kind of third party validation of your message, preferably
either a press review of your product or company, or an analyst's
report on your product category.
- A real-life case study or success story highlighting your
product or service and the ROI your client was able to demonstrate.
- Information on your product or service.
- Some kind of multimedia presentation - either a demo or
trial CD, a Flash presentation about your product or company, a
series of video testimonials, anything that helps "spice up" the
offer. (Almost regardless of content, CDs and other multimedia
offers almost always improve response dramatically.)
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