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April 2004
HOW TO GET A MEETING
Long-time subscribers to this newsletter will recognize our steadfast
adherence to the "cast a wide net" philosophy of direct marketing.
We believe fervently that it pays, in the long run, to expand the
reach of your campaign to include not only those prospects ready
to buy, but also anyone else that might be facing the specific
issue, challenge or problem that your product or service can
solve.
Occasionally, however, other factors demand a more targeted,
aggressive approach. For example, your company may want to target
a competitor's installed base. Perhaps you want to leverage a
recent sales win by targeting other executives within that same
vertical. Or some other time-sensitive deadline, offer, or sales
goal requires that you "get in front of" prospects as early as
possible.
In these scenarios, one way to accelerate the sales cycle is to
get the prospect to request a face-to-face meeting as the initial
call to action. Such a strategy is not without its risks and should
be approached with caution, however. Success in using direct
marketing to generate meetings often requires expensive, high-impact
creative (to ensure you reach the executive's desk), and carefully
crafted, highly compelling copy that convinces the executive that
your company is worth his or her valuable time.
Here are three other tips to consider:
- Don't call it a "meeting"
For most executives, meeting with a salesperson ranks near the
bottom on a list of how they like to spend their time at the office.
So don't call it a meeting. Describe your offer in terms that
imply a benefit to the prospect: an "in-person ROI analysis",
"network performance audit", "benchmark survey", and so on.
- Be specific.
A meeting is no different from any other offer. People want to
know what they're getting. As a description, therefore, "meet with
our representative" won't cut it. Be specific. First, regards
time: specify exactly how long you expect the session to last (and
don't say "one hour" because it sounds arbitrary.) Instead, try
something like "45 minutes, or shorter than the average lunch
hour".
Secondly, treat the meeting as if you were promoting an event, like
a seminar. You might not need an agenda per se, but make sure the
reader understands exactly how you plan to use his or her time.
Construct two or three bullet points that detail the steps you'll
take to make the meeting as efficient as possible.
- Include both personal and business motivators.
There are two reasons why people accept meetings. One, because
they think it can benefit their business. And secondly, because
they think there's something in it for them personally. Make sure
your invitation addresses both. An example of a business benefit
could be a hard copy report prepared specifically for the executive
and his or her company based on the information collected in the
meeting. The personal benefit could be a free gift of some
sort - a golf club, cell phone, etc.
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